Under his leadership, the group steadily expanded across multiple aviation support verticals, including:

• Passenger assistance services — from standard wheelchairs to premium battery-operated wheelchairs
• Ground support manpower and operational teams
• Procurement and leasing of key airport equipment
• Cars with trained drivers for airside and landside operations
• Dedicated cargo handling teams
• Buggy operations for passenger mobility
• Aircraft interior cleaning, carpet maintenance, and cabin upkeep services

Through NCM India Limited, the group further diversified into inflight supply solutions, offering a wide range of onboard products and service essentials that support airlines in delivering a superior passenger experience.

Continuing his forward-looking vision, the group has recently launched a new vertical — a state-of-the-art Aviation Training Academy spread across 5,000 sq. ft. The academy features a mock aircraft environment designed specifically for cabin crew and aviation staff training, ensuring practical, industry-aligned skill development.

Ajay Agarwal’s journey reflects not just entrepreneurship, but strategic anticipation of industry evolution. His commitment to operational excellence, infrastructure creation, and skill development continues to drive the Aviaxpert & NCM Group toward becoming a fully integrated aviation services powerhouse.

Explore further to learn more about Aviaxpert & NCM Group of Companies, our key personnel, operational areas, and our continued commitment to aviation excellence.